Genesis AI marks a new beginning. Completely reimagined from the inside out, it’s the only hearing care system to feature an all-new processor, all-new sound, all-new design, all-new fitting software, and all-new user experience.

It’s the biggest leap forward ever in Ear-Brain Technology™ and it’s available now at Girlings Complete Hearing Service!

Ask us about the lastest Starkey hearing aids range and our spring offers.

At Girlings we aim to change perceptions on hearing loss. When you purchase hearing aids from us, you are not just buying a product; you are also buying an ongoing personal aftercare programme tailored to your individual needs.

We guarantee you will receive expert care – not only when you first come and talk to us, but for as long as we are looking after your hearing health.

We want you to feel comfortable and in control at all times when you purchase hearing aids from us here at Girlings. Whether having hearings aids for the first time, or seeing us for replacement aids, we aim to give you the best possible experience and positive outcome.

Please do not hesitate to ask us further questions or to suggest ways in which we can improve our service to you.

We suggest you arrive 10 minutes before your appointment to allow yourself time to relax. The consultation will begin with a discussion about your medical history and an examination of your ears using an otoscope. Depending on the results of otoscopy we will conduct a hearing test to establish the thresholds of your hearing.

If the results of your hearing test show you have a hearing loss, we will take you through a full demonstration and explanation of how hearing aids can help you and of course answer any questions or concerns you may have. Depending on your circumstances we may suggest a short trial of hearing aids.

Following your trial we will discuss with you the best type and style of system to suit you and your hearing loss.

The initial consultation can last up to 2 hours and we recommend you bring a family member or friend with you to your appointment.

At your fitting appointment, we will set the initial hearing programme, and provide advice concerning your immediate short term expectations.

We will listen to and evaluate your initial experiences. On this basis we may make some adjustments to your hearing instruments. We will also arrange your next appointment. This will often be between 2 and 6 weeks depending on the progress being made.

When you purchase a hearing aid from us, you are not just buying a product; you are also buying an ongoing personal aftercare programme tailored to your individual needs. We guarantee you will receive expert care not only when you first come and talk to us but for as long as we are looking after your hearing health.

We are available at any time for free hearing checks or advice on your hearing aids. It is important to us that you adapt to your new hearing aids at your own pace and with all the support you need. However, we do recommend you telephone first to avoid waiting.

We aim to re-test your hearing and service your instruments at 18 month intervals. We will automatically re-call you for these appointments. However if for any reason you are unhappy with your hearing aids don’t wait – come and talk to us right away.

We offer a complete range of hearing aids from leading suppliers. Depending on your level of hearing loss, lifestyle and budget we have the technology to suit you.

This hearing aid sits behind the outer ear and connects via a plastic tube to a custom made earmould that sits in the ear canal and delivers sound into the ear.

ITE hearing aids sit in the outer ear (the working parts are all contained within this earmould) and may be used for a variety of hearing losses.

Smaller than ITE aids, CIC hearing aids sit right in the ear canal and are less visible, but are generally less suited to more severe hearing losses.

Slightly larger than the completely-in-the-canal (CIC) hearing aid but smaller than the in-the-ear (ITE) hearing aid.

This two piece design allows them to be worn comfortably behind or on top of the ear whilst a very thin and discreet wire is connected to a tiny receiver (loudspeaker) in the ear canal.

Designed to be stylish and discreet, while delivering all day wearing comfort and ease-of-use, the latest Moxi Vivante™ from Unitron offers new RIC designs with a newly-designed charging case to easily insert and remove hearing devices – thanks to its magnetic pull insertion feature. Book your no-obligation demo and trial at home today. Read more

Ask about Unitron hearing aids at Girlings, including the newest Moxi Vivante™ range.

Oticon hearing aids give you back the real sounds of life, so you can stay sharp in every moment. Customised aids offering optimal comfort, discretion, and exceptional sound experience, available to trial at home before you commit. Rechargeability, bluetooth connectivity, and a cutting-edge hearing aid app, offers everything you want from the latest technology. Read more

Ask us about the Oticon hearing aids range available at Girlings.