We are delighted to have received such a glowing review!
When Nicola and Ian (now joined by Dan) set out their original vision, more than twenty years ago, to offer exceptional hearing care with outstanding customer service, this was exactly what they had in mind:
“I retired from general medical practice and moved from Birmingham to Sherborne three years ago and was full of usual male reluctance to seek assistance with rapid diminishing hearing. I was advised that Girlings had a good reputation, so I booked an appointment. A ‘good reputation’ ! They are a team whose accolades do no justice to this professional family business, the integrity of the whole team and the warmth and efficiency of the receptionists.
One amazing policy of this whole team that is essential to mention, is that they do not ask for any financial settlement until their client is happy. This professional ethic is admirable when placed in the modern commercial world of uncontrollable rising costs. When having agreed to proceed with purchasing a hearing aid system with which I was happy, the package of extra bits thrown in was generous.
I thoroughly recommend the Girling team.”
HOW WE WORK
Girlings is not only here for the present, to equip you with a hearing system to suit your current needs; but we are also here for the future, for the life of your aids – and that service is always inclusive when you purchase from us.
Our clients never make a decision, nor do they pay anything, until they are 100% happy with the improvement to their hearing and with the hearing aid system being fitted. We are genuinely independent, with a no-obligation ethos – we insist that every new and returning client initially trials our hearing aids at home, with regular appointments to check on progress, without charge.
If you are struggling with hearing loss then you have nothing to lose – do come and see us for a friendly chat about your needs.